Privacy Policy

Effective Date: 2024

Introduction
At Your Kotel Payer, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy explains how we collect, use, and safeguard your data when you use our service to place prayer notes at the Holy Western Wall (Kotel) in Jerusalem.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, and any other information you provide when submitting a prayer request.
• Prayer Content: The text of the prayer note you ask us to write or place at the Western Wall.
• Payment Information: For paid services, we may collect billing details such as your name, credit card number, or payment platform information. Payment processing is handled securely by third-party payment providers.
• Technical Information: IP address, browser type, and other metadata collected automatically when you interact with our website.

2. How We Use Your Information

We use your information to:

• Process and fulfill your prayer note requests.
• Communicate with you regarding your orders or inquiries.
• Improve our website, services, and user experience.
• Ensure compliance with applicable legal requirements.

The content of your prayers is treated with utmost respect and is never shared with third parties. Once delivered to the Western Wall, your prayer note is no longer accessible to us or anyone else.

3. How We Protect Your Information

We implement a variety of security measures to ensure your data is protected:

• Encryption: All data transmitted through our website is encrypted using SSL technology.
• Restricted Access: Only authorized personnel have access to sensitive information.
• Secure Payment Processing: Payment information is processed through trusted third-party providers and is not stored on our servers.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except in the following circumstances:

• Service Providers: Third-party providers that help us deliver our services, such as payment processors or delivery services.
• Legal Obligations: If required by law or in response to valid legal requests (e.g., subpoenas or court orders).

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the information we have about you.
• Correction: Ask us to correct inaccuracies in your information.
• Deletion: Request that we delete your personal information.
• Objection: Object to how we process your data.

To exercise your rights, contact us at [Insert Contact Information].

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website usage and improve our services. You can disable cookies through your browser settings if desired, although this may affect certain functionalities of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Prayer notes are not stored after they are delivered to the Western Wall.

8. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

• Email: admin@yourkotelprayer.com
• Address: HaTzvi 15, Jerusalem
• Phone: +975 054 9651 478

Thank you for trusting Your Kotel Payer Wall to deliver your prayers to the Holy Western Wall. Your privacy and faith are our highest priorities.